Sicherheit

General information

The festival site is not above the law. The festival was planned together with the responsible security authorities and is supervised day and night by the police, the fire department, and medical services. In addition, hundreds of security officers will be securing the festival premises to guarantee the fun factor for you and for everyone involved.

You can always report emergencies by calling 112 (please note: an anonymous call is not possible!) or by approaching the personnel responsible for the security onsite. They will at every pedestrian crossing and at the entries to the campsite. Please do not hesitate to reach them, if you find yourself facing some form of irregularity, even if you are not sure whether it really is an emergency.

If you want to reach the medical care directly, please dial 0700 / 911 53010.

Please watch over each other and help those who need help. Our security details, the meds, the fire fighters, and the police will help you if it should be necessary. Please do not hesitate to talk to them.

Warning service Katwarn

In case of technical faults, severe storms or general danger, “Rock im Park” in cooperation with the city of Nuremberg and the warning system KATWARN exclusively offers a free warning service for festival visitors. The KATWARN-topic “Rock im Park” provides you with the most important warnings and safety notices during the festival.

Free download and activation at: www.katwarn.de/ROCK

The service can be de-activated or deleted at any time.

The warnings originate exclusively from authorized authorities and safety organizations. KATWARN was developed by the Fraunhofer Institute FOKUS on behalf of public insurance companies. Further information is available at https://www.katwarn.de/en/

Safety for women

The frauenBeratung Nürnberg offers a preventive and intervention service for women affected by violence at the festival.

The staff is on site to provide information and counseling service. If you have been sexually harassed, you feel alone, uncomfortable or insecure, or have even faced sexual violence within the festival, you can approach the staff.

You can find the tent of women's counseling between the Food Experience and Gate B.

Danger of tripping and sharp edges

The size of the festival site equals dozens of soccer fields. We do our best to make every square meter as safe as possible, and to prevent any tripping dangers. We also work hard to prevent any sharp edge from arising as danger for visitors. However, it cannot be excluded that there will still be possible tripping opportunities or sharp edges or other forms of danger of cuts at various places, in spite of all efforts we take. Therefore we ask you to enter the festival site with appropriate footwear, appropriate clothing and with due caution. Please do report any possible threats to body injury, so we can resolve these issues.

Weather

Sun

The insolation can be very intense in the summer. Protect your skin with sunscreen! A sunstroke can be a serious matter. We recommend wearing a hat to cover yourself from the sun and to drink plenty of water. On the festival site, there are drinking water points where you can get water for free. The summer sun and the physical activity boost your water need - even if you have no thirst. Keep in mind that alcohol removes water from the body and important minerals. Use alcohol carefully. Recent events have shown that some people often overestimate alcohol consumption. Look out for each other!

Rain

Wellingtons (rubber boots) are not only fashionable, but also very practical on fields, and rain ponchos are a must in every festival bring list.

If you own things that need electricity to operate on the campsite, please remember: Water and electricity do not go well together - an outlet or cord should not lie in a puddle.

Storm

The safest place at an open festival during a storm is the car.

Extensive analyses of car usage on the premises have shown that mathematically there are sufficient parking spaces available for all festival guests, even for those who have traveled by train or were brought by their parents. Please also provide other festival guests with shelter in your cars. New friendships will definitely arise!

Lightning

Tents are not a safe place during storms. Leave tents immediately and seek a shelter. At a festival cars and caravans should be used as such. Please provide shelter also to other festival guests.

If you are in the open and have no means to seek protection, please note the following:

  • Do not be the highest point in the ground!
  • Look for a depressions in the ground and go inside with the feet closed
  • Keep your feets and legs closed.
  • Keep at least 10 meters distance from trees.
  • Keep a safe distance from other people of at least 1 meter.
  • Swimming is life threatening.

Detailed information can be found in the leaflet "Lightning protection during camping“ of VDE (the association of electrical, electronic and information technologies), which you can download here.

Wind

During a storm wooded areas and trees must be avoided! Branches can break, fall, and cause serious injuries.

Always close your tents and secure loose items before you go to the festival site, so you are prepared in case of emergency.

Avoid direct proximity to any structures on site (e.g. light and delay towers, etc.). Of course, we comply to all safety regulations and all constructions are accepted by the local authorities. Despite all the precautions there is always a residual risk.

Even though our big tents, where we offer various different services, are very secure; after the wind strength exceeds a certain limit they will have to be closed because their safe operation cannot be guaranteed anymore. For this reason, they are usually closed first whenever the need arises. We hope you understand this measure in the unlikely case this should occur.

Entrance

Visitors should expect longer ques at the entrances due to increased controls. Please do not take any prohibited items! Security checks are separated for women and men. Please orientate yourself before entering the queue and line up accordingly.

Medical emergency

Call 112 - If you do not have a mobile phone, ask others to call in emergency, or go to the nearest security officer (by the entry, bike or foot security, etc.).

In case of a medical emergency, the paramedics on site are alerted at the same time. Prepare to answer the following questions:

6 x things to do = how it is done!

  • Where is the patient?
  • What happened?
  • Wow many are injured?
  • What kind of injuries are there?
  • Who will call for help (the name is enough – the number will be transmitted automatically when calling 112 and cannot be withheld!)?
  • Wait for further instructions!

You can also do a lot already in these situations - even without a first aid diploma!

See to your own safety: Pay attention only to your own safety, before you help others. If there is no risk for you - start giving first aid. Calm down the injured person and care for her. Injured are usually afraid and need assurance that help is on the way.

Emergency escape routes in the campsite must be kept clear at all times. Ask other people to help guide the rescue service to the site of the injured - an ambulance or team of paramedics is on its way to your location on foot.

Create a visual protection barrier, so that the injured person does not feel watched by strangers. This is an important issue for many injured persons.

Should you have some basic knowledge of medical emergency care, you can achieve a lot with the help of these schemes:

Police

Of course the police is present at a festival. A police station has been established on the festival groundsc which is operated 24 hours a day. The police is there for you and they will take your reports: Mobile phone stolen? Make a report. Damage to property and/or assault and battery? Make a report.

If you should need immediate help please always call diretly 110 (please note: you can not make a call anonymously. Abuse is a criminal act).

Please do not hesitate to inform the authorities if you discover something strange even though you are not sure if this is actually an emergency. It is better to report something rather than not reporting at all.

Theft

Did you know that a tent does not keep pilferers away? Every year thefts from tents are being reported often even when people are sleeping in them! Therefore:

Bring along as little valuables as possible.

Articles of value do not belong in a tent. Bring them to the official lockers.

According to statistics, the theft quote is the highest at the day of arrival and on the day of the opening of the festival at the early morning hours between 3 and 6 a.m.! Especially durning the euphoria of having arrived at the festival no one counts on pilferers. This is when they strike. But now you know and can prove them wrong!

It has happened that during concerts mobile phones and wallets have been stolen in the crowd. Same rule applies: lock the things away that you do not absolutely need or do not bring them to the festival in the first place. Even if the show is outstanding watch for your valuables and especially for persons that stand in the crowd but do not watch the music.

Mobile phones are often found again. Therefore please report any theft to the police. Even if you only "lost" your phone. Lost property can be handed over at the Info Point and will be stored at the lost property in the stadium. Make sure you check with the lost property in case you have lost something. After the festival, the city of Nuremberg will take on custody of the lost property. On the festival website you will find directions on how to contact the lost property office.

Fire

Please note the following:

  • Please only use approved gas cartridges (otherwise you risk being injured)
  • No open fire!
  • Make sure your grill (even if it is a one way disposable grill) is completely extinct before you leave for the concerts.
  • Do not throw away cigarettes carelessly, especially in wooded areas.

In case of fire you need to act quickly.

The longer a fire burns the harder it is to extinguish. Therefore also here: Call 112 first! (if you should not own a mobile phone please ask someone else to make the call or go to the nearest guard (entrance, mobile patrol etc.)).

The staff member will direct your call to the fire brigade on the festival grounds. Please prepare to answer the follwoing questions:

6 x things to do = how it is done!

  • Where is the patient?
  • What happened?
  • How many are injured?
  • What kind of injuries are there?
  • Who will call for help (the name is enough – the number will be transmitted automatically when calling 112 and cannot be withheld!)?
  • Wait for further instructions!

After that you can take action yourself:

Please watch for your own safety: Please watch for your own safety before you assist others. Do neither underestimate a fire nor it´s smoke emission. If you are sure there is no hazard then prepare for first aid.

  • Carry injured or endangered persons to a safe place
  • Calming down - taking care. Injured persons are generally very scared and need the assurance that help is on its way.
  • Requst others to direct the staff of the medical service to your position. An ambulance or a paramedic is on the way to you.
  • Erect a form of camouflage or blinds so the injured person does not feel observed by strangers. This is very important for many injured.

Please note: 80 % of fire victims die of suffocation from poisonous fire smoke. Therefore never underestimate fire smoke and always be on the look out for your own safety.

Fire extinguisher

There are many fire extinguishers on the festival grounds. You will find them in every location of the stewards on the festival site, at bars and food stands, with motorized securites, at the shower camps and of course at every position of the emergency services. If you need to use a fire extinguisher please follow the instructions printed on the unit. Generally it works like this:

Please note to use the correct fire extinguisher for the right fire. A fire caused by burning fat can not be extinguished with water and can have disastrous consequences as the following video shows:


How to extinguish a fire

These basic rules may help you to extinguish a fire. Please note that you apply the fire extinguisher in fits and starts always directed to the fire and with the necessary security distance. The extinguisher does not last very long!

Eviction

First: Don’t panic, an eviction is usually only a temporary measure. In most cases the festival will be resumed after the interruption.

The safest place at a festival out in the green is the car. Inside your car you are protected from most hazards.

In the unforeseen case of eviction you will find various emergency exits on the festival grounds. They are marked on the festival plans. The (emergency) exits can be recognized by the generally accepted emergency exit symbols that may, due to the size of the festival, be larger or mounted higher. This is how our banner look like:

There are numerous emergency exits next to the regular entrances and exits which will be opened immediately in case of emergency. Please make sure you always know where they are. The regular exit might be too far away.

Did you know that most people run to where the came in even though the distance is much bigger? Make it better: In case of emergency take the closest exit to your position!

If you are requested to exit the festival grounds through the exits and emergency exits please do this calmly and speedy. The more exits are being used the faster the festival grounds are evicted – it’s that simple! And yes - assist those who need help - not every festival visitor is able to do it on his/her own.

Please follow the directions of the guards. They have been trained and know what to do. They are on the look out and grant your safety.

How is an eviction communicated?

An eviction is mainly communicated through our video screens and the sound system of the stages. A speaker will explain the situation to you and will ask you to calmly leave the festival grounds and go to your cars. Assist one another and offer safehouse to those who did not travel to the festival using their own car. Please show that you have empty places in your car by using hazard lights. On the campgrounds speakers have been installed to inform you in case of an event.

Directions through electronic means:

Festival APP

Here you will be informed by short messages and we will keep you updated on the latest developments.

Facebook

Here you will always find the latest information, for example if the German weather service has issued an alarm notice for our area. Alarm notices are being communicated already during festival operation so you will be informed timely and can get prepared in case of a thunderstorm approaching for example.

We are safe(-ty)

We can not be everywhere at any time. Therefore we ask you for your participation to make the festival safe.

Our promise: We supply numerous information (also or especially in critical situations) that will help you understand the situation and act in the right way. How?

  • Electronically via der official Rock im Park Festival App (Download!) und via Facebook (Like!)
  • Trough the video screens on stage and in the campsite
  • Trough the speakers on stage
  • Through our staff, especially the security officers on site
  • Through warning signals in the campsite
  • Through the safety video on the stage videoscreens
  • Through the guardian angels

If you miss information, please don´t hesitate to contacts us:

How?

  • Through our staff at the Info/Servicecenter Terminals A, B und C
  • Through the security officers (Attention: not every steward has radio, ask for a steward with radio and go there)
  • Via E-Mail [email protected]