Privacy Policy for the Rock im Park Website

Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data regarding your visit to our website www.rock-im-park.com.

We also inform you in each section whether the tool or tracking used is relevant to the website www.rock-im-park.com (hereinafter "website").

1. Name and contact details of the controller and the Data Protection Officer

This privacy policy applies to data processing by:

Controller:
eventimpresents GmbH & Co KG
c/o CTS EVENTIM AG & Co. KGaA
Contrescarpe 75a
28195 Bremen
Germany

Email: info@eventimpresents.com

You can reach our data protection officer here: datenschutz@eventimpresents.com

2. General notes and mandatory information

a) Data protection and information on storage

When you use our website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what information we collect and how we use it. It also explains how we collect the data and for what purpose.

We would like to point out that data transmission on the internet (e.g. communication by e-mail) may have security gaps. Complete protection of data against access by third parties is not possible.

Unless a more specific storage period is stated within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted after these reasons no longer apply.

b) SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you send to us cannot be read by third parties.

c) External hosting of the website

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact data, names, website accesses and other data generated via a website.

The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para.1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para.1 lit. f GDPR). Our hoster will only process your data to the extent that this is necessary for the fulfilment of its service obligations and will follow our instructions with regard to the data.

We use the following hoster for our website:

Vercel Inc.
340 S Lemon Ave #4133
Walnut, CA 91789
USA

The data is also transferred to the US depending on the server location. We have signed a data processing agreement (DPA) with the above-mentioned provider. In addition, the data transfer to the US is based on the standard contractual clauses of the EU Commission. Details can be found here: https://vercel.com/legal/Vercel_Inc_-_Data_Processing_Addendum.pdf. We have concluded these together with the DPA.

Vercel's privacy policy can be found at https://vercel.com/legal/privacy-policy.

3. Data collection on our website

a) Server log files

When you visit our website, the browser used on your end device automatically sends information to our website server. This information is temporarily stored in a so-called log file. The following information is collected without your intervention and stored until automatic deletion:

IP address of the requesting computer,
Date and time of access,
Name and URL of the retrieved file,
Website from which the access is made (referrer URL),
the browser used and, if applicable, the operating system of your computer as well as the name of your access provider.

The aforementioned data will be processed by us for the following purposes:

Ensuring a smooth connection of the website,
Ensuring a comfortable use of our website,
Evaluation of system security and stability, and
for other administrative purposes.

The legal basis for the data processing is Art. 6 para.1 lit. f GDPR. Our legitimate interest is based on the purposes for data collection listed above. In no case we will use the collected data for the purpose of drawing conclusions about your person. In addition, we use cookies and analysis services when you visit our website. You can find more detailed explanations of this under points 5 and 6 of this data protection declaration.

b) Use of cookies

(1) ) General notes

Our internet pages use so-called "cookies". Cookies are small text files and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser.

In some cases, cookies from third-party companies may also be stored on your device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behaviour or to display advertising. Cookies that are necessary to carry out the electronic communication process (necessary cookies) or to provide certain functions desired by you (functional cookies, e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) are stored on the basis of Art. 6 para.1 lit. f GDPR, unless another legal basis is specified. We have a legitimate interest in storing cookies for a technically error-free and optimized provision of our services. Insofar as consent to the storage of cookies has been requested, the storage of the cookies in question is based exclusively on this consent (Art. 6 para.1 lit. a GDPR); consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.

If cookies are used by third parties or for analysis purposes, we will inform you separately within the framework of this data protection declaration and, if necessary, request your consent.

(2) ConsentManager

Our website uses the consent technology of ConsentManager to obtain your consent to the storage of certain cookies on your end device or to the use of certain technologies and to document this in compliance with data protection regulations. The provider of this technology is Jaohawi AB, Håltegelvägen 1b, 72348 Västerås, Sweden, Website: https://www.consentmanager.de

When you visit our website, a connection is established to the ConsentManager servers in order to obtain your consent and other declarations regarding the use of cookies. ConsentManager then stores a cookie in order to be able to assign the consents given or their revocation. The data processed in this way is stored until you ask us to delete it, delete the ConsentManager provider cookie yourself or the purpose for data storage no longer applies.

Mandatory statutory retention obligations remain unaffected.

ConsentManager is used to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 para. 1 lit. c GDPR.

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract prescribed by data protection law, which ensures that it only processes the personal information of our website visitors in accordance with our instructions and in compliance with the GDPR.

(3) Use of cookies in our ticket shop

The ticket shop is provided and managed by our ticketing partner CTS Eventim KGaA & Co KG. The responsible party in terms of data protection is therefore CTS Eventim KGaA & Co. KG. Therefore, please note the applicable data protection declaration at https://www.eventim.de/help/data-protection/.

c) Contact requests via e-mail or telephone

If you contact us by e-mail or phone, your request including all resulting personal data (name, request) will be stored and processed for the purpose of processing your request. We do not pass on this data without your consent. The processing of this data is based on Art. 6 para.1 lit. b GDPR, if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests sent to us (Art. 6 para.1 lit. f GDPR) or on your consent (Art. 6 para.1 lit. a GDPR) if this was requested.

The data you send us via contact requests will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular legal retention periods - remain unaffected.

Processing of pending customer inquiries regarding Rock im Park 2026

If feedback inquiries from 2026 have not yet been fully processed, the personal data collected in connection with these inquiries will be processed by ARGO Konzerte GmbH for the purpose of completing the processing of the respective inquiry. Processing will take place only for as long as necessary to process the pending feedback inquiry. Once processing is complete, the data will be deleted, provided that no statutory retention obligations or other legal grounds prevent such deletion.

d) Press

(1) Accreditation

To apply for accreditation for our festival, the personal data provided in the press section will be collected and processed in order to verify the identity of the applicants and ensure that only journalists or press representatives receive accreditation. This processing is based on your consent in accordance with Art. 6 Para. 1 lit. a GDPR. Consent may be revoked at any time.

Credentials will only be issued on-site after verification of a valid ID document and must be picked up in person.

Your data will be stored exclusively for the duration of the accreditation verification and the event and will be deleted thereafter, provided that no legal retention obligations prevent this.

The accreditation process is carried out on our behalf by:

Check your Head GbR
Lehmbruckstr. 13
10245 Berlin

Creators’ data is additionally processed as part of the accreditation process by:

Wunderkidz GmbH
Wiener Str. 10
10999 Berlin

Wunderkidz supports us in particular with the selection, invitation, and coordination of creators for the festival and possesses relevant expertise in the creator and influencer sector.

Both companies act as data processors in accordance with Art. 28 GDPR and process your data only on our instructions.

In the event of a positive response to the accreditation request, the personal data required for accreditation (name, email, profession, media outlet, department, address) will be transferred to the system of

Producely GmbH
George-Washington-Str. 146
68309 Mannheim

Producely is a tool we use to manage and process on-site accreditations, in particular for issuing and organizing credentials during the event.

The data will be processed exclusively for this purpose and stored only for the duration of the event and the organizational follow-up for a maximum of 12 months, provided that no legal retention obligations preclude this. Producely acts as a data processor in this context and does not process your data for its own purposes.

In the event of an inspection by security authorities, we may be required to disclose your data as a journalist or media representative in order to fulfill our legal obligations under Art. 6 Para. 1 lit. c GDPR or to prevent a specific threat to public safety and order under Art. 6 Para. 1 lit. e GDPR and § 24 BDSG.

We use the above-mentioned solutions based on our interest in the efficient, error-free processing of accreditations and checks to ensure the successful organization of the event in accordance with Art. 6 Para. 1 lit. f GDPR. Data processing is purpose-limited, time-limited, and technically secured, so that a balancing of interests favors us.

(2) Meltwater

We use the media monitoring service Meltwater Deutschland GmbH, Jannowitz Zentrum, Brückenstraße 6, 10179 Berlin, Germany, to store the data of media partners who have registered for the press distribution list.

Meltwater has an integrated journalist database. Press releases can be sent specifically to relevant media representatives.

We also use this service so that you can receive our press releases in the form of a newsletter. For this purpose, we transmit your personal data that you have provided for the activation of media access (see press information).

You can use an opt-out option to withdraw your consent, which you gave when you registered, at any time and unsubscribe from the newsletter. You will then not receive any further press releases.

We have concluded an order processing contract with Meltwater. This can be viewed at https://www.meltwater.com/de/privacy/dpa. It serves as an assurance that your data will only be processed on our instructions. The server locations are primarily in the EU, see https://www.meltwater.com/en/privacy/subprocessors?_gl=1*a6292e*_up*MQ..*_ga*MTg2NTU2NjIzOS4xNzI4MDI3MTA4*_ga_HC96MHDJ5E*MTcyODAyNzEwOC4xLjAuMTcyODAyNzEwOC4wLjAuMA. You can find more information about the service at https://www.meltwater.com/privacy.

(3) Heroku

For press accreditations and as a cloud-based CRM, we use Heroku. The provider is Salesforce, Inc. Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, USA. We have entered into an order processing agreement with Salesforce Inc. to ensure that your data is only processed based on our instructions. In addition, as the data may be transferred to a third country, we have entered into standard contractual clauses with the provider to ensure a level of protection appropriate to the EU/EEA. In addition, Salesforce Inc. is certified under the Data Privacy Framework.

The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the United States designed to ensure compliance with European data protection standards for data processing in the United States. Any company certified under the DPF agrees to comply with these data protection standards. For more information, please contact the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant- detail?contact=true&id=a2zt0000001L5AAI&status=Active.

The legal basis for the use of Heroku is Art. 6 para. 1 lit. f GDPR, as you can see described unter point (1) Gerneral information.

You can find more information about Heroku at https://www.salesforce.com/company/privacy/ or via privacy@salesforce.com or datasubjectrequest@salesforce.com resp. by mail to: Salesforce Data Protection Officer, 415 Mission St., 3rd Floor, San Francisco, CA 94105, USA.

(4) MongoDB

We use the services of MongoDB - Office Berlin, Germany, EU, Design Offices, Alexanderufer 3-7, 10117 Berlin, Germany, to store and manage data. MongoDB is used to ensure the secure and efficient storage of personal data. The server location is in Frankfurt, Germany. In plain text, we store personal data such as e-mail address, first name, surname, profession, company and department. Other data, such as date of birth and telephone number, are encrypted before being transmitted to MongoDB and cannot be viewed by MongoDB. A data processing agreement (DPA) has been concluded with MongoDB. Further information can be found in MongoDB's privacy policy (https://www.mongodb.com/legal/privacy-policy). If you have any questions about data protection, you can contact MongoDB under privacy@mongodb.com or by post at the above address.

4. Analyzing tools

a) Tracking tools

The tracking measures listed below and used by us are carried out on the basis of Art. 6 para.1 lit. a GDPR. With the tracking measures used, we want to ensure a needs-based design and the ongoing optimization of our website. On the other hand, we use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimising our offer for you. These interests are to be regarded as legitimate in the sense of the aforementioned regulation.

The respective data processing purposes and data categories can be found in the corresponding tracking tools.

b) Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables us to analyze the behavior of website visitors. As the website operator, we receive various usage data, such as page views, length of visit, operating systems used and origin of the user. This data is summarized in a user ID and assigned to the respective end device of the website visitor. We can also use Google Analytics to record your mouse and scroll movements and clicks, among other things. Google Analytics also uses various modeling approaches to supplement the collected data records and uses machine learning technologies for data analysis.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is generally transmitted to a Google server in the USA and stored there.

The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR and §25 para. 1 TDDDG. Consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission.

You can find details here: https://privacy.google.com/businesses/controllerterms/mccs/.

The company is certified in accordance with the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards for data processing in the USA. Any company certified under the DPF agrees to comply with these data protection standards. For more information, please use the following link: https://www.dataprivacyframework.gov/s/participant-search/participant- detail?contact=true&id=a2zt0000001L5AAI&status=Active.

The aforementioned data for the analysis of user behavior using Google Analytics 4 is automatically deleted after 14 months.

IP anonymization with Google Analytics 4

In contrast to previous versions, IP anonymization is activated by default in Google Analytics 4. This means that your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.

You can find more information on how Google Analytics handles user data in Google's privacy policy at https://support.google.com/analytics/answer/6004245?hl=en&ref_topic=2919631&sjid=13054137692813835690-EU.

c) Google Signals

We use Google signals. When you visit our website, Google Analytics collects, among other things, your location, search history, and YouTube history, as well as demographic data (visitor data). This data can be used for personalized advertising with the help of Google signals. If you have a Google account, the visitor data from Google Signal will be linked to your Google account and used for personalized advertising messages. The data is also used to compile anonymized statistics on the user behavior of our users.

d) Google Tag Manager

We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

The Google Tag Manager is a tool that allows us to integrate tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create any user profiles, does not store cookies, and does not carry out any independent analyses. It only manages and runs the tools integrated via it. However, the Google Tag Manager does collect your IP address, which may also be transferred to Google’s parent company in the United States.

The Google Tag Manager is used on the basis of Art. 6 para. 1 lit.f GDPR. The website operator has a legitimate interest in the quick and uncomplicated integration and administration of various tools on his website. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TDDDG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TDDDG. This consent can be revoked at any time.

The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link:

https://www.dataprivacyframework.gov/s/participant-search/participant- detail?contact=true&id=a2zt000000001L5AAI&status=Active

e) Facebook Pixel

This website uses the visitor action pixel from Facebook for conversion measurement. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected is also transferred to the US and other third countries.

In this way, the behaviour of page visitors can be tracked after they have been redirected to the provider's website by clicking on a Facebook ad. This allows the effectiveness of the Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized.

The collected data is anonymous for us as the operator of this website, we can not draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, according to the Facebook data use policy. This allows Facebook to serve ads on Facebook pages as well as outside of Facebook. This use of the data cannot be influenced by us as the site operator.

The use of Facebook Pixel is based on your consent according to Art. 6 para.1 lit. a GDPR. Your consent is given via ConsentManager (see point 3. b) (2) ConsentManager) and can be revoked by you at any time.

The data transfer to the US is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.

Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing by Facebook that takes place after the onward transfer is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the privacy information when using the Facebook tool and for the privacy-secure implementation of the tool on our website. Facebook is responsible for the data security of the Facebook products. You can assert data subject rights (e.g. requests for information) regarding the data processed by Facebook directly with Facebook. If you assert your data subject rights with us, we are obliged to forward them to Facebook.

In the privacy policy of Facebook you will find further information about the protection of your privacy: https://de-de.facebook.com/about/privacy/.

You can also disable the Custom Audiences remarketing feature in the Ads Settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You must be logged into Facebook to do this. If you do not have a Facebook account, you can opt out of Facebook's usage-based advertising at the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.

f) Online/Social Media Marketing with EVENTIM Media House

For marketing measures on our websites, third-party websites and social networks, we enlist the support of EVENTIM Media House. The provider is EVENTIM Media House GmbH, a subsidiary of CTS EVENTIM AG & Co. KGaA.

The legal basis for the use is Art. 6 para. 1 lit. 6 GDPR. Our legitimate interest is to effectively set up campaigns on high-reach platforms such as Facebook, Instagram, Google, YouTube and TikTok.

If you purchase our products on our websites or sign up for newsletters, we will transmit your personal data to EEVENTIM Media House GmbH for the implementation of advertising measures if you give us your consent to do so within the meaning of Art. 6 para. 1 lit.a DSGVO.

We are jointly responsible with EVENTIM Media House for the processing of your personal data.

5. Plugins and tools

a) YouTube with extended data protection

This website embeds videos from the website YouTube. The operator of the pages is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in extended data protection mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch the video. However, the transfer of data to YouTube partners is not necessarily excluded by the extended data protection mode. Thus, YouTube - regardless of whether you watch a video - establishes a connection to the Google DoubleClick network.

As soon as you start a YouTube video on this website, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, after starting a video, YouTube may store various cookies on your end device or use comparable recognition technologies (e.g. device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve the user experience, and prevent fraud attempts.

If necessary, further data processing operations may be triggered after the start of a YouTube video, over which we have no control.

YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. Insofar as a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. The consent can be revoked at any time.

You can find more information about data protection at YouTube in their privacy policy at: https://policies.google.com/privacy?hl=de.

b) Spotify

On our website functions of the music service Spotify are integrated. The provider is Spotify AB, Birger Jarlsgatan 61, 113 56 Stockholm in Sweden. You can recognize the Spotify plugins by the green logo on this website. You can find an overview of the Spotify plugins at: https://developer.spotify.com.

This means that when you visit our website, a direct connection can be established between your browser and the Spotify server via the plugin. Spotify thereby receives the information that you have visited this website with your IP address. If you click the Spotify button while logged into your Spotify account, you can link the content of this website on your Spotify profile. This allows Spotify to associate your visit to this website with your user account.

We would like to point out that cookies from Google Analytics are used when using Spotify, so that your usage data can also be passed on to Google when using Spotify. Google Analytics is a tool of the Google Group for the analysis of user behaviour based in the USA. Spotify is solely responsible for this integration. We as the website operator have no influence on this processing.

The storage and data analysis through Spotify is based on Art. 6 para.1 lit. a GDPR. Your consent is given via ConsentManager (see point 3. b) (2) ConsentManager) and can be revoked by you at any time.

For more information, please see Spotify's privacy policy: https://www.spotify.com/de/legal/privacy-policy/.

If you do not want Spotify to associate your visit to this website with your Spotify user account, please log out of your Spotify user account.

6. Information dispatch

a. Newsletter via Brevo

If you have expressly consented in accordance with Art. 6 para. 1 lit. a GDPR, we will use your email address to send you our newsletter on a regular basis. To receive the newsletter, it is sufficient to provide an email address. Optionally, we may ask you to provide your name and country in the newsletter for the purpose of addressing you personally and providing country-specific information.

Brevo

This website uses Brevo for the sending of newsletters. The provider is the Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany.

Brevo services can, among other things, be used to organize and analyze the sending of newsletters. The data you enter for the purpose of subscribing to the newsletter are archived on servers of Sendinblue GmbH in Germany.

Data analysis by Brevo

Brevo enables us to analyze our newsletter campaigns. For instance, it allows us to see whether a newsletter message has been opened and, if so, which links may have been clicked. This enables us to determine, which links drew an extraordinary number of clicks.

Moreover, we are also able to see whether once the e-mail was opened or a link was clicked, any previously defined actions were taken (conversion rate). This allows us to determine whether you have made a purchase after clicking on the newsletter.

Brevo also enables us to divide the subscribers to our newsletter into various categories (i.e., to “cluster” recipients). For instance, newsletter recipients can be categorized based on age, gender, or place of residence. This enables us to tailor our newsletter more effectively to the needs of the respective target groups.

If you do not want to permit an analysis by Brevo, you must unsubscribe from the newsletter. We provide a link for you to do this in every newsletter message. Moreover, you can also unsubscribe from the newsletter right on the website.

For detailed information on the functions of Brevo please follow this link: https://www.brevo.com/de/newsletter-software/.

Legal basis

The data is processed based on your consent (Art. 6 para. 1 lit. f GDPR). You may revoke any consent you have given at any time by unsubscribing from the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place prior to your revocation.

Storage period

The data deposited with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter or the newsletter service provider and deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored for other purposes with us remain unaffected.

After you unsubscribe from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist, if such action is necessary to prevent future mailings. The data from the blacklist is used only for this purpose and not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). The storage in the blacklist is indefinite. You may object to the storage if your interests outweigh our legitimate interest.

For more details, please consult the Data Protection Regulations of Brevo at: https://www.brevo.com/de/datenschutz-uebersicht/ and https://www.brevo.com/de/legal/privacypolicy/.

Data processing

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract mandated by data privacy laws that guarantees that they process personal data of our website visitors only based on our instructions and in compliance with the GDPR.

b. Newsletter and customer hotline via WhatsApp

We use the instant messaging service WhatsApp on our website to offer you another way to contact us and keep you up to date with festival news.

The provider is WhatsApp Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland.

Reason for offering this service is that WhatsApp is the most widely used messaging tool. Despite we would like to point out that it has faced criticism in the past as a META company regarding data protection.

In order to address this criticism and still being able to use WhatsApp, we have decided to use the WhatsApp Business API as a technical interface: This way, your personal data is not stored by WhatsApp itself, but by our business solution provider hellomateo, with whom we have concluded a data processing agreement that ensures that personal data may only be processed on our instructions.

The provider is Mateo Estate GmbH, 14467 Potsdam. You can find the data protection information at https://www.hellomateo.de/datenschutz.

According to hellomateo, no further (meta) data such as profile picture, location, or last online status are exchanged, only the display name and phone number. The Cloud API is hosted in Germany, and META has no access to the content of your messages. The messages are only stored in the Cloud API for a short time before being forwarded in encrypted form.

The processing is based on our legitimate interest in making it easy for you to contact us (Art. 6 I lit. f GDPR); your consent pursuant to Art. 6 I lit. a GDPR, and, if applicable, the fulfillment of our contract or the implementation of pre-contractual measures with you pursuant to Art. 6 I lit. b GDPR.

c. Facebook-/Instagram-Messaging and E-Mais via hellomateo

In order to respond to your emails and messages on social media channels more efficiently, we have decided to use hellomateo for this purpose as well.

The provider is Mateo Estate GmbH, 14467 Potsdam. You can find the privacy policy at https://www.hellomateo.de/datenschutz.

The processing is based on our legitimate interest in making it easier to contact you (Art. 6 I lit. f GDPR). We have concluded a data processing agreement with hellomateo, which ensures that personal data may only be processed on our instructions.

7. Cashless payment at festivals

Only cashless transactions for payments are possible at our festivals. To offer this service, we use „GET“, a cashless payment tool from Global Event Technologies GmbH & CO KG, Neualmerstraße 37, 5400 Hallein, Austria.

A link on our website will take you directly to GET. You can register on GET´s website with the number of your festival ticket and, if you enter your payment details, transfer money on your chip for payments. The chip itself will be given to you at the festival. The registration with GET and the processing of your personal data is voluntary and is based on your consent in accordance with Art. 6 para.1 lit. a GDPR. For this purpose we have concluded a data processing agreement with GET.

When registering via GET, your personal data may be transferred to the US. Further information on data processing at GET can be found in their data protection information: https://www.get.systems/privacy-policy/.

It is also possible to transfer money on your chip without registering with GET. This can be done directly at the festival in form of a cash deposit at one of our information stands. This option allows you to use our cashless payment function without providing personal data. However, a refund of unused credit requires a registration via GET. This is based on our legitimate interest in accordance with Art. 6 para.1 lit. f GDPR to offer refunds as efficiently as possible.

8. Surveys and registration via Typeform

We use the Typeform tool for surveys. The provider is TYPEFORM, S.L., Augusta 29–31, 08006 – Barcelona (Spain).

We use this tool for various purposes:

We would like to receive your feedback in order to continuously improve our products, services, and your customer satisfaction.

We do not collect any personal data for this purpose; however, the processing of technical information may be necessary to ensure the provision, security, and functionality of the service.

In such cases, processing is based on our legitimate interest pursuant to Article 6(1)(f) of the GDPR in providing the service securely and without disruption.

If you participate in occasional sweepstakes, we need your email address for processing purposes. The processing is based on Article 6(1)(b) GDPR.

Your data is processed exclusively for the purposes stated above.

Typeform processes personal data on our behalf as a data processor in accordance with Article 28 of the GDPR and does not use this data for its own purposes.

For more information on the processing of personal data by Typeform, please see the privacy policy at https://admin.typeform.com/to/dwk6gt

To the extent that personal data is processed outside the European Union or the European Economic Area in connection with the use of Typeform, Typeform states that it provides appropriate safeguards for international data transfers. These include, in particular, the European Commission’s Standard Contractual Clauses (SCCs) as well as supplementary security measures, where necessary.

We store the collected personal data only for as long as is necessary to conduct and evaluate the customer survey or as required by statutory retention obligations. Once the purpose of processing no longer applies, the data will be deleted or anonymized.

9. Receipt of Personal Data from Third Parties

We may receive your personal information from third parties if you have indicated to them or consented to receiving information or marketing communications from us. This may be the case, in particular, if you have signed up for relevant information, newsletters or other communications through a partner or retailer.

We use the data transmitted to us solely in accordance with the request you have expressed in order to provide you with the relevant digital or other marketing information.

The processing is based on your consent pursuant to Article 6(1)(a) GDPR. You may withdraw your consent at any time with effect for the future.

10. Social media

a) General information

Our social media presences are intended to ensure the broadest possible presence on the Internet. We want to communicate with our visitors and inform them about events and news. The specific media portals used are listed under the following points.

Social networks such as Facebook, Instagram, etc. can generally analyze your user behavior comprehensively when you visit their website or a website with integrated social media content (e.g. like buttons or advertising banners). Visiting our social media presences triggers numerous processing operations relevant to data protection. In detail:

If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. However, your personal data may also be collected under certain circumstances if you are not logged in or do not have an account with the respective social media portal. In this case, this data is collected, for example, via cookies that are stored on your end device or by recording your IP address.

With the help of the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way, interest-based advertising can be displayed to you inside and outside the respective social media presence. If you have an account with the respective social network, the interest-based advertising can be displayed on all devices on which you are logged in or have been logged in.

Please also note that we don’t have knowledge of all processing on the social media portals. Depending on the provider, further processing operations may therefore be carried out by the operators of the social media portals. Details on this can be found in the terms of use and privacy policies of the respective social media portals.

Legal basis

Our social media presences are intended to ensure the most comprehensive presence possible on the Internet. This is a legitimate interest of ours within the meaning of Art. 6 para. 1 lit. f GDPR. The analysis processes initiated by the social networks may be based on deviating legal bases to be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6 para. 1 lit. a GDPR).

Joint Controller and assertion of rights

If you visit one of our social media sites (e.g. Facebook), we are jointly responsible with the operators of the social media platform for the data processing operations triggered during this visit. In principle, you can assert your rights (information, correction, deletion, restriction of processing, data portability and complaint) both against us and against the operator of the respective social media portal (e.g. against Facebook).

Please note that despite the joint responsibility with the social media portal operators, we do not have full influence on the data processing operations of the social media portals. Our options are largely determined by the corporate policy of the respective provider.

Storage period

The data collected directly by us via the social media presence will be deleted from our systems as soon as you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies. Stored cookies remain on your terminal device until you delete them. Mandatory legal provisions - in particular retention periods - remain unaffected.

We have no influence on the storage period of your data, which is stored by the operators of social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g. in their privacy policy, see below).

Your rights

You have the right at any time to receive information free of charge about the origin, recipient and purpose of your stored personal data. You also have the right to object, data portability and the right to complain to the competent supervisory authority. Furthermore, you can demand the correction, blocking, deletion and, under certain circumstances, the restriction of the processing of your personal data.

b) Facebook Fanpage

Our Facebook page uses the services of Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Meta"). If you are registered with this service, your visit to our Facebook page may be linked to your account. Even if you are not registered there or have not logged in, it is possible that Facebook receives and stores information such as your IP address (more detailed under a) General information). You can find more information on data processing at https://de-de.facebook.com/policy.

Meta provides the operators of Fanpages with so-called Facebook Insights. These are summarized data, through which page operators can obtain information about how users interact with their page (details can be found here:

https://www.facebook.com/legal/terms/information_about_page_insights_data ).

Facebook and we are jointly responsible for the processing of this data according to Art. 26 GDPR. Therefore, we have entered into a joint processing agreement (Joint Controller Addendum) with Meta.

The agreement is limited exclusively to the collection of the data and its forwarding to Facebook. Processing that takes place after the onward transfer by Facebook is not part of the joint responsibility. The obligations incumbent on us jointly have been set out therein and can be viewed at the following link:

https://www.facebook.com/legal/controller_addendum.

Your rights under Art. 13 et seqq. GDPR (e.g. request for information) regarding the data processed by Facebook can be asserted directly with Facebook. You can contact the data protection officer of the provider of the Facebook service at the following link:

https://www.facebook.com/help/contact/540977946302970.

You can object to the data processing here:

https://www.facebook.com/help/contact/1994830130782319.

If you assert your data protection rights with us, we will forward the request to Facebook.

Data transfer to the U.S. is based on the EU-U.S. Data Privacy Framework and/or the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.

c) Instagram

We have a profile on Instagram. The provider of this service is Meta Platforms Ireland Limited ("Meta"), 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

When you visit the platform, your profile information as well as information about the visit is essentially processed by Meta. Data is also processed if you do not have an Instagram account or are not logged in.

You can find all further information on this in Instagram's privacy policy at: https://help.instagram.com/519522125107875.

We process the data of visitors to our profile, in particular information about user interactions (e.g. likes and comments), public profile information, demographic and statistical data, as well as the data transmitted to us in the context of messages and comments.

We use the statistics function to learn more about the visitors to our profile. Demographic and statistical data in the context of so-called "Insights" data help us to adapt our content to the respective target group. This is aggregated data for us, a personal reference is not possible for us.

Instagram and we are jointly responsible for the processing of this data in accordance with Art. 26 GDPR. Therefore, we have concluded a joint processing agreement (Joint Controller Addendum) with Meta.

The agreement is limited exclusively to the collection of the data and its forwarding to Facebook. Processing that takes place after the onward transfer by Facebook is not part of the joint responsibility. The obligations incumbent on us jointly have been set out therein and can be viewed at the following link: https://www.facebook.com/legal/controller_addendum.

Data transfers to the U.S. are based on the EU-U.S. Data Privacy Framework and/or the EU Commission's standard contractual clauses. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.

d) TikTok

We have a profile on TikTok. The provider is TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland. Details on how they handle your personal data can be found in the TikTok privacy policy: https://www.tiktok.com/legal/privacy-policy?lang=en.

Data transmission to third countries is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here:
https://www.tiktok.com/legal/privacy-policy?lang=en.

e) X (formerly Twitter)

We use the short message service X (formerly Twitter). The provider is Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland.

You can customize your X privacy settings in your user account. Click on the following link and log in:

https://twitter.com/personalization.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://gdpr.twitter.com/en/controller-to-controller-transfers.html.

For details, see the X Privacy Policy: https://twitter.com/privacy.

f) YouTube

We have a profile on YouTube. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Details on how they handle your personal data can be found in the YouTube privacy policy: https://policies.google.com/privacy?hl=en.

The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link:
https://www.dataprivacyframework.gov/s/participant-search/participant- detail?contact=true&id=a2zt000000001L5AAI&status=Active

11. Transfer of personal data

a) Legal basis

We will only pass on your personal data to third parties if this is necessary to achieve our purposes and at least one of the following legal bases exists:

· you have expressly given your consent to this in accordance with Art. 6 Para. 1 lit. a GDPR,

· this is legally permissible and necessary for the processing of contractual relationships according to Art. 6 Para. 1 lit. b GDPR,

· in the event that a legal obligation exists for the disclosure pursuant to Art. 6 para. 1 lit c. GDPR, as well as

· the transfer according to Art. 6 para. 1 lit. f GDPR is necessary to protect our legitimate interests, unless your interests, fundamental rights and freedoms, which require the protection of your personal data, prevail.

b) Data transfer to the USA

We largely, but not exclusively, rely on service providers located within the EU/EEA or a third country for which the European Commission has adopted an adequacy decision within the meaning of Art. 45 of the GDPR. Even in the case of service providers based within the EU/EEA, however, we cannot guarantee in individual cases that they will store or process your data exclusively on servers in countries where a level of protection comparable to that in the EU/EEA prevails.

Among other things, we use tools from companies based in the USA. If these tools are active, your personal data may be transferred to these third countries and processed there. We note that the European Commission has adopted an adequacy decision for the EU-U.S. Data Privacy Framework (successor to the "Privacy Shield"). The decision states that the United States will ensure an adequate level of protection - comparable to that of the European Union - for personal data transferred from the EU to U.S. companies within the new framework. Based on this sectoral adequacy decision, personal data can be transferred securely from the EU to U.S. companies participating in the framework ("Data Privacy Framework") without having to implement additional data protection safeguards. To participate, companies must have certified themselves with the U.S. Department of Commerce. If they have not done so, the adequacy decision does not serve as a basis for secure data transmission. In these cases, we enter into Standard Contractual Clauses (SCC) with the service providers. By concluding standard contractual clauses within the meaning of Art. 46 para. 1 lit.c GDPR, we provide guarantees for the protection of your data.

In addition, we encrypt or pseudonymize personal data before transferring it to a service provider in a third country, if this is technically possible and appropriate.

12. Data subject rights

You have the right to,

· to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of your data if it has not been collected by us, as well as the existence of automated decision-making, including profiling and, if applicable, meaningful information about its details;

· in accordance with Art. 16 GDPR, to immediately request the correction of incorrect or completion of your personal data stored by us;

· pursuant to Art. 17 GDPR, to request the erasure of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defense of legal claims;

· in accordance with Art. 18 GDPR to request the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you object to its erasure and we no longer require the data, but you need it for the assertion, exercise or defense of legal claims or you have objected to the processing in accordance with Art. 21 GDPR;

· pursuant to Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another controller;

· in accordance with Art. 7 para.3 GDPR, to revoke your consent given to us at any time. This has the consequence that we may no longer continue the data processing based on this consent in the future; and

· complain to a supervisory authority in accordance with Art. 77 GDPR. Usually you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

13. Right of objection

If your personal data is processed on the basis of legitimate interests pursuant to Art. 6 para.1 lit. f GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 GDPR, provided that there are grounds for doing so that arise from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right of objection, which is implemented by us without specifying a particular reason.

If you wish to exercise your right to object, simply send an e-mail to datenschutz@eventimpresents.com.

14. Data security

Within the website visit, we use the widespread SSL procedure (Secure Socket Layer) in connection with the highest encryption level supported by your browser. As a rule, this is a 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is encrypted when you see the closed key or lock symbol in the lower status bar of your browser.

We also use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

15. Modification of this privacy policy

This privacy policy is currently valid and is dated October 2026.

Due to the further development of our website and offers on it or due to changed legal or regulatory requirements, it may become necessary to change this privacy policy. The current data protection declaration can be accessed and printed out by you at any time on the website at https://www.rock-im-park.com/en/privacy.

Last updated: 02.10.2026

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